How Can Open Banking Benefit Car Finance Intermediaries?
By streamlining the customer journey. With open banking, customers can quickly and easily share their financial data, which means that car finance lenders can make faster and more accurate lending decisions. This leads to a more efficient and frictionless customer journey, increasing customer satisfaction and ultimately leading to more sales.
By leveraging open banking data, intermediaries can also offer their customers more personalised products and services – which is essential under the new consumer duty. For example, if an intermediary knows that a customer has a good track record of saving money, they may be able to offer them a more favourable interest rate on a car loan. This can lead to a better customer experience, resulting in increased customer loyalty and repeat business.